Red Lobster Rewards Program
| Section | Details |
|---|---|
| Program Name | Red Lobster Rewards |
| Cost to Join | Free |
| How to Join | Through the Red Lobster app (iOS/Android) or website |
| Earning Points | Earn 1 point for every $1 spent (before tax and tip, after discounts) |
| Redeeming Points | Points can be redeemed for free menu items (e.g., appetizers, desserts, entrées) |
| Welcome Reward | Free reward just for signing up (typically an appetizer or dessert) |
| Birthday Reward | Free treat or special offer during your birthday month |
| Exclusive Member Perks | - Early access to new menu items |
| - Special bonus point offers | |
| - Personalized offers and surprises | |
| Receipt Scanning | Scan receipts from dine-in, takeout, or delivery orders to earn points |
| App Features | - Track points |
| - Redeem rewards | |
| - Order food | |
| - Find locations | |
| - View offers | |
| Expiration Policy | Points expire after 12 months of account inactivity |
| Participating Locations | Only valid at participating Red Lobster locations |
| Maximizing Rewards | - Scan every receipt |
| - Use the app regularly | |
| - Look for double point days | |
| - Refer friends (if program offers referral bonuses) |
How the Rewards Program Works:
- Join for free through the Red Lobster App or the official website.
- Earn 1 point for each $ 1 spent on the purchase of a qualification (pre-tax, after exemption).
- Points are tracked on the app or website through your account.
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Such as redeeming Points:
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Free appetizers
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Desserts
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Exclusive menu items
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- If you eat or order outside the app to earn points, scan your receipt.
- If your account is inactive for 12 months, then the digits are eliminated.
- Bonus point offers and promotions are available from time to time.
- Birthday and surprise awards are automatically added to your account.
Red Lobster App Rewards
My Red Lobster App Rewards Program is a free loyalty initiative that allows members to earn points for each dollar spent in Red Lobster. These points can be redeemed for various awards, including discounts and free menu items:
| Feature | Details |
|---|---|
| Sign-Up Bonus | 10% off next dine-in visit (within 24–48 hours of profile completion) and 12 free Cheddar Bay Biscuits with a $15+ To Go order. |
| Points Earning | Earn 1 point per $1 spent on dine-in, online, or app orders. |
| Rewards Redemption | Redeem 125 points for a free reward; options vary monthly. |
| Birthday Reward | Free appetizer or dessert during your birthday month. |
| Membership Tiers | |
| Red: Basic membership upon sign-up. - Gold: Achieved by completing profile. - Platinum: Achieved with 300 points/year; includes 2x points on To Go orders. | |
| Bonus Point Opportunities | |
| Thirsty Thursday: Earn 25 bonus points on non-alcoholic fountain drinks (dine-in only). - $100+ Order: Earn 100 bonus points once per day (dine-in only). - Bonus Tuesdays: Gold members earn 2x points, Platinum members earn 3x points (once per day, dine-in and To Go). | |
| Exclusive Offers | Access to app-only promotions, coupons, and limited-time offers. |
| Early Access | Early access to selected new menu items and promotions. |
| Order Tracking | Track to-go orders and earn points automatically when ordering through the app. |
| Referral Bonus | Earn additional points by referring friends to join the rewards program. |
| Reward Expiration | Points expire after 12 months of inactivity; most rewards expire within 30–90 days. |
| App Features | Full menu access. - Online ordering for pickup or delivery. - Restaurant locator. - Waitlist check-in. - Personalized offers. |
Red Lobster Birthday Rewards
- Free birthday reward: usually a free dessert (such as a brownie, cheesecake, or another rotating sweet treat).
- Time: The reward is valid only during your birthday month.
- Eligibility: You should be a Mai Red Lobster Rewards member and have a verified account with your date of birth.
- Delivery: Birthday reward is sent via email or directly to your Red Lobster Rewards app.
- Response period: usually on your birthday and after several days (usually 7–14 days).
- Dine-in or two-go: In-restaurant or online order (based on the place and offer of offer) can be used.
How to redeem Red Lobster Rewards?
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Open the Red Lobster App or visit the official website and log in to your account.
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Go to the “Rewards” section to view your available points and eligible rewards.
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Select the reward you’d like to redeem (e.g., free appetizer, dessert, or entrée).
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Add the reward to your order if placing an online or app order for pickup or delivery.
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Dine-in redemption: Let your server know you want to use a reward and show the reward code or app screen.
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Points will be deducted from your account once the reward is redeemed.
Note: Only one reward can usually be redeemed per visit; rewards may not combine with other offers.
Red Lobster Rewards Customer Service
Customer aid hours: Monday to Friday, usually at 9 pm EST (subject to holiday exceptions).
Phone Support:
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Call (1-800-562-7837) for general inquiries or issues related to the My Red Lobster Rewards Program.
Email support:
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Send an inquiry to reeclobstercontactus@redlobster.com or use the online form on the Red Lobster website.
Mobile app help:
- Navigate to the “aid” or “contact us” section within the app.
- Use in-app chat (if available) or submit a direct support request.
Rewards account issue:
- Contact customer service with your ail and receipt details of your account, for missing points, login errors, or redemption issues.
- You may also need to provide an order ID for an app/online purchase.
Red Lobster Rewards Phone Number
- Guest Relations (Technical or Account Support)
To help with Red Lobster Dining Rewards app, including scanning receipt, and app-related questions, you may contact the Guest Relations team at:
1-800-LOBSTER (i.e., 1-800-562-7837). - General Red Lobster Customer Support.
In case your inquiry is outside the Rewards program, such as a reservation, feedback, or other general account questions, you may also call:
(800) 562-7837
FAQs
Q1. How many Red Lobster rewards can you use?
Ans- You can usually use a Red Lobster reward per trip, unless otherwise said in the context of a promotion.
Q2. Can I pile up several Red Lobster awards in a sequence?
Ans- No, most say that you can use a Red Lobster reward only once in the transaction.
Q3. How do I download my Red Lobster Rewards app?
Ans- You can download “Red Lobster” and download my Red Lobster Rewards app from the Apple App Store or the Google Play Store.
Q4. Where can I contact Red Lobster Rewards Customer Service?
Ans- You can contact the Red Lobster Rewards Customer Service by emailing or calling 1-800-Lobster.
Q5- What are the Red Lobster Rewards points?
Ans- You get a point when you make every dollar purchase, and the points can be redeemed via menu items.
Q6- How do I view my Red Lobster Rewards point balance?
Ans- You may view your Red Lobster Rewards balance through your app or by logging in to your account on the Red Lobster website.
Q7- Is there an expiry date for Red Lobster points?
Ans- Yes, Red Lobster Rewards points normally empty out once you do not use your account within 12 months.